How to Check Hafilat Card Balance and Recharge in UAE?

Hello Readers, If you’re a regular bus commuter in Abu Dhabi, the Hafilat Card is probably your go-to for paying fares. This smart card makes traveling on public buses super convenient, but to avoid getting stuck with a low balance, you need to know how to check your Hafilat Card balance and recharge it. The good news? You can do both online or offline with ease! In this guide, I’ll walk you through the steps to check your Hafilat Card balance and top it up, using simple language and practical tips. Let’s get started!

What Is a Hafilat Card?

The Hafilat Card is a rechargeable smart card issued by the Integrated Transport Centre (ITC) in Abu Dhabi. It’s used to pay for bus fares across the city’s public transport network. Whether you’re a daily commuter, a student, or a tourist, the Hafilat Card simplifies your travel by letting you tap and go without needing cash. The card comes in different types, like personalized cards for residents or temporary ones for visitors, and it’s a must-have for anyone using Abu Dhabi’s buses.

Keeping track of your card’s balance ensures you’re never caught off guard when boarding a bus. Plus, recharging it is quick and can be done from the comfort of your home. Let’s explore the different ways to check your balance and top up your card.

Why Check Your Hafilat Card Balance?

Checking your Hafilat Card balance regularly helps you avoid travel disruptions. A low balance could deactivate your card, leaving you unable to board a bus. Here’s why staying on top of your balance matters:

• Ensures uninterrupted travel

• Helps you budget your transport expenses

• Avoids delays at bus terminals

• Lets you plan recharges in advance

With multiple ways to check your balance—online, via apps, or even offline—you’re spoiled for choice. I’ll cover the most reliable methods below.

How to Check Your Hafilat Card Balance

There are several ways to check your Hafilat Card balance, from online platforms to physical locations. Below, I’ve outlined the easiest methods to suit your needs.

Method 1: Using the Hafilat Website

The official Hafilat website (hafilat.darb.ae) is a quick way to check your balance online. Here’s how:

1. Visit the Website: Open your browser and go to https://hafilat.darb.ae.

2. Find the Recharge Option: On the homepage, look for the “Recharge Card” or “Balance Inquiry” option under the Hafilat Card services menu.

3. Enter Your Card Number: Type in your Hafilat Card serial number (found on the back of your card). Double-check to ensure accuracy.

4. Submit Your Request: Click “Submit” or “OK” to view your balance.

5. View Your Balance: The screen will display your current balance in UAE Dirhams (AED).

Tip: You’ll need an account to log in. If you don’t have one, click “Register” and provide your email and card details to set it up.

Method 2: Using the Darbi Mobile App

The Darbi app is a convenient tool for managing your Hafilat Card on the go. Follow these steps:

1. Download the App: Search for “Darbi” in the App Store (iOS) or Google Play Store (Android) and install it.

2. Log In or Register: Sign in with your email and password or use UAE Pass for faster access. New users can register with their Emirates ID or card details.

3. Select Hafilat Services: Navigate to the “Hafilat Card” or “Balance” section.

4. Enter Card Details: Input your Hafilat Card number.

5. Check Your Balance: The app will show your balance and recent transactions.

Pro Tip: The Darbi app also lets you view your trip history, making it great for tracking your spending.

Method 3: Checking via SMS

If you prefer a quick offline method, you can check your balance via SMS. Here’s how:

1. Open Your Messaging App: Use the phone number linked to your Hafilat Card.

2. Send Your Card Number: Text your Hafilat Card serial number to the ITC’s designated number (check the official Hafilat website for the latest number).

3. Receive Your Balance: You’ll get a reply with your current balance in AED.

Note: This method may incur SMS charges, depending on your mobile plan.

Method 4: Using Ticket Vending Machines

Ticket vending machines (TVMs) at Abu Dhabi bus terminals are another easy way to check your balance. Here’s what to do:

1. Locate a TVM: Find a vending machine at any major bus station.

2. Insert Your Card: Place your Hafilat Card in the machine’s card reader.

3. Select Balance Inquiry: Choose the “Check Balance” option on the screen.

4. View Your Balance: The machine will display your balance and may offer a recharge option.

Tip: TVMs are great if you’re already at a bus stop and want to check your balance on the spot.

Method 5: Visiting a Customer Service Center

If online or app-based methods aren’t for you, visit an ITC customer service center or MBME kiosk. Here’s how:

1. Find a Center: Check the Hafilat website for the nearest location.

2. Bring Your Card: Carry your Hafilat Card and Emirates ID.

3. Request a Balance Check: Staff will use your card number to check your balance and can help with recharges.

This method is ideal if you need in-person assistance or face issues with online platforms.

How to Recharge Your Hafilat Card

Once you know your balance, recharging your Hafilat Card is simple. You can top it up online, via an app, or at physical locations. Here’s how:

Method 1: Recharge via the Hafilat Website

1. Go to hafilat.darb.ae: Access the official Hafilat website.

2. Select “Recharge Card”: Find this option in the menu.

3. Enter Card Details: Input your Hafilat Card number.

4. Choose an Amount: Select a preset amount (e.g., 10 AED, 20 AED, 50 AED) or enter a custom amount.

5. Make Payment: Use a debit/credit card or online payment method to complete the transaction.

6. Confirm Recharge: Your balance will update instantly, and you’ll get a confirmation.

Note: Ensure your payment method is linked to a UAE bank account for smooth processing.

Method 2: Recharge via the Darbi App

1. Open the Darbi App: Log in with your credentials.

2. Go to Recharge Section: Find the “Recharge Hafilat Card” option.

3. Enter Card Number: Input your card’s serial number.

4. Select Amount: Choose how much you want to add.

5. Pay Online: Use a card or digital wallet to pay.

6. Check Updated Balance: The app will confirm the recharge and show your new balance.

Tip: Save your card details in the app for faster recharges in the future.

Method 3: Recharge at Ticket Vending Machines or Kiosks

1. Visit a TVM or MBME Kiosk: Locate one at a bus terminal.

2. Insert Your Card: Place your Hafilat Card in the reader.

3. Choose Recharge: Select the “Top Up” option and enter your desired amount.

4. Pay: Use cash, a debit card, or a credit card to complete the payment.

5. Confirm: The machine will update your card’s balance instantly.

Pro Tip: Always take your receipt as proof of recharge.

Requirements for Checking and Recharging

Here’s what you’ll need to check or recharge your Hafilat Card:

Requirement	Details
Hafilat Card Number	Found on the back of your card; essential for online and SMS checks.
Emirates ID	Required for registration or in-person services at customer centers.
Internet Access	Needed for website or app-based checks and recharges.
Payment Method	Debit/credit card or cash for recharges.
Registered Account	Needed for online services (Hafilat website or Darbi app).

Tips for Managing Your Hafilat Card

• Check Regularly: Monitor your balance weekly to avoid surprises.

• Save Your Card Number: Keep a digital or written copy of your card number for quick access.

• Use Auto-Recharge: Some platforms may offer auto-recharge options for convenience.

• Contact ITC for Issues: If you face problems, call the ITC helpline or visit a service center.

Common Questions About Hafilat Cards

Question	Answer
Can I check my balance without registering?	Yes, via SMS or vending machines, but online methods require registration.
How much can I recharge at once?	Typically up to 500 AED, but check with the platform or kiosk.
What if my card is lost?	Report it to ITC and apply for a replacement at a service center.
Can tourists use a Hafilat Card?	Yes, temporary cards are available for visitors.

Final Thoughts

Checking your Hafilat Card balance and recharging it is a breeze, whether you use the Hafilat website, Darbi app, SMS, or physical kiosks. By staying on top of your balance, you’ll ensure smooth travels across Abu Dhabi’s bus network. Follow the steps in this guide, keep your card details handy, and enjoy hassle-free commuting. If you run into any issues, the ITC’s customer service is just a call or visit away.

Happy travels, and keep your Hafilat Card ready!

Also Check:- Emirates ID – Everything You Need To Know About UAE ID Card