Customer Happiness Centers in Sharjah – A Complete Guide

Hello Readers, If you’re living in or visiting Sharjah, you’ve likely heard about Customer Happiness Centers. These centers are your go-to places for handling essential government services like Emirates ID applications, visa processing, and municipal inquiries. Designed to make your life easier, they offer efficient, high-quality support in a welcoming environment. In this guide, I’ll walk you through everything you need to know about Customer Happiness Centers in Sharjah, including their locations, services, and tips for a smooth visit. Let’s get started with simple steps and practical advice!

Why Visit a Customer Happiness Center in Sharjah?

Visiting a Customer Happiness Center in Sharjah comes with several benefits:

• Convenience: Access multiple government services in one location.

• Efficiency: Fast-track tasks like biometrics and document verification.

• Professional Support: Get help from trained staff who simplify complex procedures.

• Accessibility: Centers offer facilities like parking and support for people of determination.

These centers make government services quick and stress-free, ensuring you can focus on what matters most. Let’s explore the key Customer Happiness Centers in Sharjah and what they offer.

Key Customer Happiness Centers in Sharjah

Sharjah has several Customer Happiness Centers catering to different needs. Below, I’ve outlined the main ones, their locations, services, and key details, based on reliable information.

1. Sharjah Customer Happiness Center (ICP)

This is the primary center in Sharjah, managed by the Federal Authority for Identity, Citizenship, Customs, and Port Security. It specializes in Emirates ID services and is known for its efficiency and modern facilities.

• Location: Near the intersection of Al Wahda and Al Jamia Streets, Al Ghubaiba, Sharjah

• Contact: +971 600 522222

• Working Hours: Monday–Thursday, 7:00 AM–5:00 PM; Sunday, 7:00 AM–5:00 PM; Friday and Saturday, closed

• Rating: 4-star rating under the Global Star Rating System by the Prime Minister’s Office

Services Offered:

• Emirates ID applications and renewals

• Fingerprint capture and biometrics

• Emirates ID replacement

• Exemption from late fines

• Urgent ID card printing (additional AED 150 fee)

• Customer service card collection

Facilities:

• Parking for customers, females, and people of determination

• Toilets for males, females, and people of determination

• Comfortable waiting areas

• Automated ticketing system

Note: This center focuses solely on Emirates ID services, making it ideal for quick and specialized transactions.

2. Al Rahmaniya Customer Happiness Center (ICP)

Located in a convenient area of Sharjah, this center is another excellent option for Emirates ID services, offering a slightly different schedule to accommodate residents.

• Location: Al Rahmaniya area, Airport Street, near Bridge No. 6, Sharjah

• Contact: +971 600 522222

• Working Hours: Monday, Wednesday, Thursday, 7:00 AM–5:00 PM; Tuesday, 7:00 AM–2:00 PM; Friday, 7:30 AM–12:00 PM, 2:30 PM–6:30 PM; Saturday and Sunday, closed

• Rating: 3-star rating under the Global Star Rating System

Services Offered:

• Fingerprint capture for Emirates ID

• Issuance of new ID cards

• ID card renewals and replacements

• Exemption from late fines

• Urgent ID card printing

Facilities:

• Parking for customers

• Prayer rooms for males and females

• Waiting lounge with ticketing system

• Support for people of determination

Tip: This center is less crowded than the Al Ghubaiba center, so it’s a great choice for faster service.

3. Customer Happiness Center MOH

Run by the Ministry of Health and Prevention, this center focuses on health-related services but also supports general inquiries and document processing.

• Location: 79 Ahmad Bin Majid St, Al Majaz 1, Sharjah

• Contact: Not publicly listed; use ICP helpline for inquiries (+971 600 522222)

• Working Hours: Sunday–Thursday, 7:30 AM–2:30 PM

• Rating: 3.7 out of 5 stars based on 7 reviews

Services Offered:

• Health card applications

• Medical fitness tests for visa purposes

• General customer inquiries

• Document verification

Facilities:

• Limited parking

• Basic waiting area

• Customer service desk

Note: This center is best for health-related services, so for Emirates ID or visa tasks, visit the ICP centers instead.

4. Sharjah Municipality Customer Service Centers

While not always labeled as Customer Happiness Centers, Sharjah Municipality offices provide similar services for municipal needs, such as building permits and public health inquiries.

• Location: Multiple branches, including Al Manakh and Industrial Area (check the Sharjah Municipality website for exact addresses)

• Contact: +971 6 506 0000

• Working Hours: Sunday–Thursday, 7:30 AM–2:30 PM

Services Offered:

• Building and trade permits

• Public health and environmental services

• Property and land inquiries

• Complaint and suggestion handling

Facilities:

• Online appointment system

• Customer feedback polls

• Accessible facilities for all visitors

How to Use Customer Happiness Centers in Sharjah

Visiting a Customer Happiness Center in Sharjah is straightforward if you’re prepared. Here’s a step-by-step guide to ensure a smooth experience:

1. Identify Your Needs: Determine what service you require (e.g., Emirates ID, visa, or municipal permits) and choose the appropriate center.

2. Book an Appointment: For ICP centers, schedule a visit via www.icp.gov.ae. Walk-ins are allowed, but booking reduces wait times.

3. Gather Documents: Bring your Emirates ID, passport, visa, or other relevant paperwork.

4. Check Working Hours: Confirm the center’s hours to avoid arriving during closed times.

5. Use Online Tools: Start applications or check statuses online via the ICP website or UAE Pass app to save time.

Pro Tip: The Al Ghubaiba center is ideal for Emirates ID services due to its 4-star rating and specialized focus, while Al Rahmaniya is great for avoiding crowds.

Requirements for Visiting a Customer Happiness Center

Here’s what you’ll typically need:

Requirement	Details
Emirates ID	Required for most services, especially ICP-related tasks.
Passport	Needed for visa or residency applications.
Visa Documents	Copies of your residency visa or permit.
Appointment Reference	For ICP centers, carry your online booking confirmation if applicable.
Payment Method	Cash, card, or digital payments for fees (e.g., AED 150 for urgent services).

Tips for a Smooth Visit

• Book in Advance: Schedule appointments for ICP centers to avoid queues.

• Use Online Services: Check application statuses or start processes on the ICP website or UAE Pass app.

• Bring All Documents: Missing paperwork can delay your visit.

• Visit Early: Mornings are less busy, especially at the Al Ghubaiba center.

• Contact Support: Call +971 600 522222 (ICP) or +971 6 506 0000 (Sharjah Municipality) for assistance.

Common Services and Their Centers

Here’s a quick guide to which center to visit for specific needs:

Service	Best Center
Emirates ID Application/Renewal	Sharjah Customer Happiness Center (Al Ghubaiba)
Emirates ID Biometrics	Al Rahmaniya Customer Happiness Center
Health-Related Services	Customer Happiness Center MOH (Al Majaz 1)
Municipal Permits	Sharjah Municipality (multiple branches)

Why Customer Happiness Centers Matter in Sharjah

Customer Happiness Centers in Sharjah are a vital resource for residents and businesses, offering efficient access to government services. With high ratings and modern facilities, they reflect the UAE’s commitment to customer satisfaction. Whether you’re applying for an Emirates ID at Al Ghubaiba or handling municipal permits at the Sharjah Municipality, these centers simplify your tasks and save you time.

Also Check:- Customer Happiness Centers in Ajman – A Complete Guide

Final Thoughts

Customer Happiness Centers in Sharjah make government services accessible and stress-free. From the 4-star-rated Al Ghubaiba center to the specialized Al Rahmaniya and MOH offices, Sharjah has options for every need. By preparing your documents, checking hours, and using online tools, you can enjoy a seamless experience. Keep the contact numbers handy, and don’t hesitate to reach out for help.

Stay organized, plan your visit, and let Sharjah’s Customer Happiness Centers take care of your needs!